1. Introduction

Nipper Digital Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, call our phone lines, text with us, or use our services.

2. Information We Collect

Information You Provide: When you fill out our contact form or book a consultation, we collect your name, email address, phone number, business type, the date and time you choose, and any additional notes you provide.

Phone Calls and Voice Assistant: When you call our phone lines or use the voice demo on our website, you may speak with an AI voice assistant. These calls may be recorded and transcribed so we can respond to your request, schedule appointments, and improve our service. We collect the information you share during the call, such as your name, phone number, email address, and the reason for your call.

Text Messages: If you opt in to text messages, we collect your mobile phone number and a record of your consent, and we keep a record of the messages we exchange with you.

Automatically Collected Information: We may collect standard web analytics data including IP address, browser type, device information, pages visited, and referring URLs.

Cookies: We may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use the Meta Pixel to measure the results of our Facebook and Instagram ads and to show our ads to people who have visited this site; Meta may collect information such as your IP address and browser details for this purpose.

3. How We Use Your Information

We use collected information to respond to your inquiries and provide requested services, schedule and confirm appointments, communicate with you about our solutions, improve our website and service offerings, send relevant follow-up communications (only with your consent), and comply with legal obligations.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business, such as providers of voice, calendar, email, and messaging services, but only to the extent necessary for them to perform their functions on our behalf.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Text Messaging (SMS)

If you opt in to receive text messages from Nipper Digital Solutions, we use your mobile number only to send the messages you requested, such as replies to your inquiry, appointment confirmations, and appointment reminders. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below. Opting in to text messages is not a condition of any purchase.

Text-messaging opt-in data and consent will not be shared with any third parties.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information, including call recordings and transcripts, only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, opt out of marketing communications and text messages, request a copy of your data, and lodge a complaint with a supervisory authority.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Nipper Digital Solutions
Email: info@nipperdigitalsolutions.com
Phone: (918) 918-2718
Website: nipperdigitalsolutions.com